Frequently asked questions

Got a question? Read on.

Check the general site FAQ for even more answers.

You've got questions.  We've got answers.

Party Pack

What will be in my Party Pack?

You'll receive two Party Packs for your Keurig® Vue™ House Party – one pack will be sent from House Party, and the second pack will come from Keurig.

Your House Party Party Pack will contain:

  • 1 Keurig Vue branded apron
  • 6 boxes of Keurig® Vue™ Packs 
  • 2 Barista Prima Coffeehouse® mugs 
  • 14 Keurig Vue branded disposable cups and lids 
  • 14 Keurig Vue branded napkins 
  • Cookies to accompany beverages
  • 14 After Coffee Signature Peppermint packs

Your Keurig Party Pack will contain…(drum roll, please)…the brand new Keurig® Vue™ brewer!

When can I expect my Party Pack?

You should receive your two Party Packs by the end of the day Wednesday, April 18, 2012. Please note that they may not arrive on the same day. They’ll be shipped via FedEx. You’ll receive two emails from FedEx with your tracking numbers once each ships. 

Please check your junk mail or spam folder for this tracking email, and add info@communicate.houseparty.com and trackingupdates@fedex.com to your email safe senders list.


What do I do if I don’t receive my Party Pack?

This doesn’t happen often, but if you don’t receive your 2 Party Packs by end of the day Wednesday, April 18, 2012, please email help@houseparty.com. Please note that we cannot send any replacement Party Packs or Party Pack items after April 28, 2012.

Why did I receive a third tracking number from FedEx?

Don't worry! This third tracking number is for your special variety pack of 10 Vue Cups. Keurig sent these out directly to you - enjoy!