Privacy Policy

Houseparty Privacy Policy

Last Updated: April 10, 2020

The Houseparty Privacy Policy is designed to help you understand the information we collect and the different ways we may use or share it.

This policy applies to your use of Houseparty. By “Houseparty,” we mean the Houseparty website, browser extension, mobile app, and any other of our products and services that directly link to this policy.

And who are we? We’re Life on Air, Inc., a subsidiary of Epic Games. To learn more about privacy at Houseparty, please keep reading below! If you’d like to read more about privacy at Epic Games, be sure to check out the Epic Games Privacy Policy here.

What Information We Collect

You probably wonder what information we collect. This often depends on the exact nature of our relationship with you and how you choose to use Houseparty, but we’ve described the most common examples below. We have broken these descriptions down into categories to make them clearer:

We collect account information. We collect information relating to your account. For example, we collect basic registration details like name, email address, birthday, and username and password when you create a Houseparty account. You may be able to share other account-related information with us too, like if you choose to provide a profile photo or telephone number. We collect some information about your friends when you invite or refer them to Houseparty or import your contacts.

We collect usage information. We collect information about your interactions with and on Houseparty. For example, we collect information about how long you chat with your friends. If you purchase items, we collect information about what you purchase.

Houseparty uses this info to make the product better for you so you can focus on being present with your friends. We want to do the heavy lifting, utilizing tech to improve the experience.

We collect certain information when you link third party accounts or apps to Houseparty. If you link social media accounts to Houseparty, we collect certain social media account information. If you link your contacts we collect information about your friends, like their phone numbers and addresses.

We collect location information. For example, we may collect your zip code and state. Based on your IP address, we also derive location information.

We collect feedback information. We collect information that you give us when you complete a survey or participate in a contest or promotion. This includes when you write a review or make a suggestion.

We collect device information. We collect information about the browser or device you are using. We may look at what site you came from, or what site you visit when you leave us. We may also collect device identifiers. For example, this might include your operating system and hardware model. This may also include your mobile carrier.

Why We Collect Information

Now that you know what we collect, we want to tell you why and what we do with that information. Below we explain how we use information:

We use some information to communicate with you. We use information to respond to your questions, including questions about our services or your relationship with us, and to communicate with you about this policy or our Terms. We may also contact you about your feedback.

We just want to be able to be responsive to you, and occasionally reach out to hear how it’s going on Houseparty, and make sure you have updates on what’s going on with us!

We use some information so you can participate in Houseparty and to enhance your experience. We use information to process your registration and to empower you to use certain features. With your permission where required by law, for example, we use information to suggest other users with whom you may want to connect. We also use information so you can invite new people to join Houseparty and to provide or suggest specific features.

We help you find friends and make connections. For example, we might suggest a connection to you based on your friends on who could be a good addition to the party.

We use some information to improve our products. We use information to make Houseparty better, for example by saving certain preferences you choose, tracking events in Houseparty, and recording other performance data. We use this information to customize your experience, analyze product trends, and to develop and improve our products.

We use some information for marketing purposes. We use your information to share updates about new products and special offers, including promotions, surveys, and contests, through email, on our app, or on social media platforms. We might also use this information to tell you about products and offers, new features, or updates. These might be our own offers or products or select third-party offers or products we think you might find interesting.

We use information to protect our company and users. We use information to protect our company and users, for example to identify fraud and secure, protect accounts, and protect Houseparty. This includes looking into potentially prohibited or illegal activity.

We may also use push notifications in our mobile apps. We may send you push notifications about updates and other information we think you will find interesting, for example to let you know when a friend is online.

Our basis for processing European information. Our basis for processing your information is typically to perform a contract, including responding to your requests. Where this applies, if you choose not to provide information, we may be unable to perform the contract or respond to your request. We also process information based on consent or for our legitimate purposes.

We also use information as otherwise permitted by law.

How We Collect Information

Like many other companies, there are different ways that we collect information, which we’ve outlined below:

We collect information directly from you. You might provide us information in several ways. For example, we collect information when you create an account, contact us, or participate in a survey.

We collect information passively. We use tracking tools to collect information from you passively. These tools include things like browser cookies and web beacons. We use these on our sites and in emails that we send to you. We collect this information about users over time when you download and use our app.

The information we gather helps us give you the best experience on Houseparty.

We get information about you from third parties. Social media platforms and third-party apps may give us information about you. We may also collect information about you from other users. This might include your name, phone number, or email address if they invite or refer you to our app or if they have linked their contacts to their Houseparty account.

What social platforms are we talking about? We might get information, for example, from Snapchat or Facebook if you choose to link your Houseparty account with these third-party platforms. Information they share with us includes certain details from your profile.

We combine information. Houseparty is an integrated social media platform, which means we may combine information that we have collected across devices, such as computers and mobile devices. We may also combine information we get from a third party with information we already have and combine information that we have collected from other third-party sites.

When We Share Information

Houseparty is part of the digital community, and as part of our business there are times that we share information with third parties. You can find out more about that here:

Sharing on Houseparty. Houseparty is designed to let you join video chats with not only your connections but also the connections of others. If someone who is not your direct connection joins your video chat session you will get a notice. Your public profile is available to both your connections and their connections. Other users may also be able to view your name, username, and top Connections (i.e., who you speak to most often). Connections can see when you were online last and a list of some of your other Connections, and receive a notice when you go online and are “in the house.”

Houseparty exists to help you connect with the people you care about most.When you connect with your friends, they can see some of the profile information you’ve created on Houseparty. Want to change things up? Read about modifying your controls in the “your choices” section below.

We share information with our vendors. We may share information with trusted third parties, including companies who serve as our vendors and help us deliver our services and social media partners if you elect to use social media integration features. We may also share some information with companies that help operate our app or run a promotion.

What can we say? We can’t do it alone. Sometimes we have to work with other companies to help us deliver a great Houseparty experience. We are owned by Epic Games, this means that we might rely on them to help us out.

We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena or if a U.S. or non-U.S. law enforcement agency, government agency, or investigatory body requests it. We may also share information we collect when we investigate potential fraud, abuse, or other similar violations of Houseparty rules and codes of conduct.

We may share information with any successor to all or part of our business. If all or part of our business is sold, we’re part of a merger or acquisition, or there is a financing or bankruptcy, we may share information as part of that transaction.

We may also share information for other reasons we may describe to you or as permitted under law.

Your Choices

You have certain choices about how we use your information. Those are described here:

You can opt out of certain marketing. To stop receiving our promotional emails or communications follow the instructions in any promotional message you get from us. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.

You can control certain aspects of your interactions with others on Houseparty. Houseparty is meant to offer a fun way for people to interact with other people in ways similar to how you might in-person. Any Connection of a participant in a video chat session may join an unlocked chat session, with or without an invite from you and whether or not you know him or her. However, your settings do give you certain controls over your video conversations, chats, and Facemails.

We believe in respecting social norms. If one of your friends’ friends is about to join your Houseparty chat, you’ll receive a notice that they are joining. If you don’t want friends of friends joining your party, you can “lock” the conversation. Anyone in the room can unlock the group session to allow more people to join, just like at a real house party. You can learn more about this in our Party Guidelines in the app. You can also choose “Private Mode” to have your rooms always locked by default.

You can control certain notifications about being online. If you don’t want your friends to know that you’ve launched the app, then you can “Sneak into the House.” This is a one-time selection. You can also select online notification preferences for yourself and friends in your notification settings. When you launch the app, you’re starting a party and others may be able to immediately join you unless you “lock” the room.

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy: You may change your browser settings or take other steps to block, manage, or delete cookies. Not all of our websites and online services currently respond to browser “do not track” signals, so you will need to use your browser settings to effectively manage cookies. In some cases, blocking or disabling cookies may cause Houseparty not to work as intended and some features may not be available.

You can control certain settings on your mobile device. For example, you can turn off the location services or push notifications on your phone. To modify the push notifications you get from us, you can change your preferences in Houseparty settings. You also can modify app level permissions, such as location collection, through your device settings. The Digital Advertising Alliance also offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise choice for companies participating in this tool, download the AppChoices app here. Choices you make are both browser and device specific.

You May Have Certain Additional Rights

In some places laws grant residents certain additional rights. We have described those rights in the relevant sections here:

Read on to learn more about different rights we offer depending on your location. A lot of these rights have to do with your ability to ask us for more information. You can reach us using the contact information listed in the “contact us” section below.

European Residents. If you are an EEA, Swiss, or UK resident, you may have the right to access your information, the right to correct your information, the right to request deletion of your personal information, the right to request restricted processing of your personal information, the right to a portable copy of the personal information you have provided, and the right to object to processing of your personal information, such as for direct marketing. For more information about exercising these rights, send an email to data-requests@lifeonair.com. EEA and UK residents also have the right to lodge a complaint with a data protection authority if they have concerns about our handling of personal information.

California Residents. If you are a California resident and are not a job applicant, our employee, or employee of another company interacting with us in your job, you have the right to ask us what personal information we have collected and shared about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising any of these rights. For more information about exercising these rights, send an email to data-requests@lifeonair.com.

Sale of information. We only use the personal information we collect to help provide, support, and improve Houseparty as described in this policy, and we do not “sell” this information to third parties as that term is defined by applicable laws.

Children’s Privacy

Houseparty is intended to be appropriate for general audiences and is not directed to children under the age of 13. We do not intentionally collect personal information from children under 13, and if we learn that we have unintentionally collected any such information, we will promptly take steps to delete it and terminate the child’s account. If you are under the age of 13, please do not use Houseparty or share your personal information with us. If you are the parent of a child under 13 and believe they may have provided us with personal information, you may alert us at hello@houseparty.com.

How We Protect Information

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. You should keep your user credentials and password confidential and secure so that your information is protected.

We work hard to protect your data, but the Internet is not 100% secure. We encourage you to use caution online. This includes not sharing or reusing your passwords and not accepting friend requests from strangers.

Transfers of Information

Houseparty is based in the United States, which means the information we collect may be processed and stored within the United States. If you live outside of the United States and choose to use Houseparty, you understand that your information may be processed outside your country of residence, including in other jurisdictions (like the United States) that may have different data protection frameworks than your region. We keep personal information as long as it is necessary or relevant for the practices described in this policy and as otherwise required by law.

Information we transfer from Europe to the United States is subject to appropriate safeguards under applicable law.

Third-Party Sites

We may link to third-party sites or apps. Houseparty may also include third-party content that collects information. We do not control these third parties. This policy does not apply to the privacy practices of these third-party websites or apps. Please read the privacy policies of other websites carefully. We are not responsible for the practices of these third-party sites or apps.

How To Contact Us

To learn more about our privacy practices or this policy, please contact us at data-requests@lifeonair.com or at Life on Air, Inc., Attn: Legal, 566 Brannan Street, San Francisco, CA 94107, USA.

Updates

Things change. The world evolves. Here at Houseparty, we want to keep current with the times. This might mean that our practices will change. We will notify you of any material changes to our policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.